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Our luxury support team is dedicated to delivering white-glove assistance — around the clock, every day.
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FAQ
Frequently Asked Questions
How do I book a ride?
You can book a ride through our website by clicking "Book a Ride" and filling out the quote request form with your pickup location, destination, date, and time. You'll receive instant quotes from available vehicles.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover) and debit cards. Payment is securely processed through Stripe.
What is your cancellation policy?
Free cancellation up to 24 hours before your scheduled pickup time. Cancellations within 24 hours may incur a fee. Please refer to your booking confirmation for specific details.
How do I track my driver?
Once your driver is assigned, you'll receive a notification with tracking information. You can view your driver's location in real-time through your booking details page.
Do you offer corporate accounts?
Yes! We offer corporate accounts with special rates, centralized billing, and dedicated account management. Contact our sales team for more information.
Is my personal information safe?
Absolutely. All data is encrypted in transit and at rest. We comply with industry-standard security practices and never share your information with third parties without your consent.
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General Support
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